1. Information We Collect
We may collect the following types of personal information, as defined under POPIA:
- Personal Information: When you contact us, we may collect your name, email address, phone number, or other details you provide.
- Non-Personal Information: We may collect anonymized data such as IP addresses, browser types, device information, and website usage patterns through cookies or similar technologies.
2. Purpose of Processing
We process your personal information for specific, lawful purposes, including:
- Responding to your inquiries or providing requested services.
- Improving our website and services.
- Sending marketing communications (with your explicit consent).
- Complying with legal obligations or protecting our lawful interests.
3. Cookies and Tracking Technologies
We use cookies to enhance your website experience. Cookies are small files stored on your device to analyze traffic and personalize content. You may disable cookies in your browser settings, but this may impact website functionality. We obtain your consent for non-essential cookies as required by POPIA.
4. Sharing Your Information
We do not sell or unlawfully share your personal information. We may share it with:
- Trusted service providers (e.g., hosting or analytics providers) acting as operators under POPIA, bound by confidentiality agreements.
- Regulatory authorities, if required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse, as required by POPIA. While we strive to ensure security, no online transmission is entirely secure.
6. Your Rights Under POPIA
You have the following rights regarding your personal information:
- Access your personal information we hold.
- Request correction or deletion of your information.
- Object to or restrict the processing of your information.
- Withdraw consent for processing (where applicable).
- Lodge a complaint with the Information Regulator (South Africa).
To exercise these rights, contact us at madge@momentsmedia.co.za or +27 76677 8803.
7. Third-Party Links
Our website may link to third-party sites not controlled by us. We are not responsible for their privacy practices. Please review their policies before engaging with them.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Thereafter, we securely delete or anonymize it.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Please review it periodically.
10. Contact Us
For questions, concerns, or to exercise your rights, contact our Information Officer:
Email: madge@momentsmedia.co.za
Phone: +27 76677 8803
11. Information Regulator
If you have unresolved concerns, you may contact the South African Information Regulator at:
Email: enquiries@inforegulator.org.za
Website: inforegulator.org.za